Refund & Cancellation Policy

Last Updated: May 18, 2026
Welcome to Travel Trivia ​
This Refund & Cancellation Policy explains the terms applicable to cancellations, modifications, and refunds for
bookings made through our website, mobile application, or customer support channels.

1. General Policy

All cancellations and refunds are subject to:
∙Airline rules
∙Hotel policies
∙Tour operator conditions
∙Vendor/supplier terms
∙Applicable government regulations
Refund eligibility depends on the fare type, booking category, and supplier conditions.

2. Flight Booking Refunds

2.1 Cancellation by Customer
If you cancel a flight booking:
∙Cancellation charges may apply
∙Airline penalties may be deducted
∙Convenience fees and service charges may be non-refundable
2.2 Non-Refundable Tickets
Promotional, discounted, or special fares may be fully non-refundable.
2.3 Refund Processing Time
Approved flight refunds are generally processed within:
∙7–14 business days for domestic flights
∙15–30 business days for international flights
Processing time may vary depending on airlines and payment providers.

3. Hotel Booking Refunds

Hotel cancellations are governed by the hotel’s cancellation policy.
Possible conditions include:
∙Free cancellation before a specified date
∙Partial refund after deduction charges
∙No refund for late cancellations or no-shows
Refund timelines may range from 7–21 business days.

4. Holiday Package Refunds

Cancellation charges for tour packages may depend on the number of days before departure.
Example Cancellation Schedule
Time Before Departure
Cancellation Charges
30+ days
10% of package cost
15–29 days
25% of package cost
7–14 days
50% of package cost

Time Before Departure
Cancellation Charges
Less than 7 days
100% of package cost
Actual charges may vary depending on suppliers and package terms.

5. Visa and Insurance Fees

The following are generally non-refundable:
∙Visa processing fees
∙Embassy charges
∙Travel insurance premiums
∙Documentation fees
Even if a visa application is rejected, such charges may not be refundable.

6. Refund Method

Refunds will be credited through the original payment method used during booking:
∙Credit/debit card
∙UPI
∙Net banking
∙Wallet
∙Bank transfer
Cash refunds may not be available.

7. Cancellation by Company or Supplier

If a booking is canceled by:
∙Airline
∙Hotel
∙Tour operator
∙Government restrictions
∙Force majeure events
Refunds will be processed according to supplier policies. In some cases, travel credits or rescheduling options may be
offered instead of cash refunds.

8. No-Show Policy

If a traveler fails to:
∙Board a flight
∙Check into a hotel
∙Join a tour
without prior cancellation, the booking may be treated as a No-Show, and no refund may be provided.

9. Force Majeure

We are not responsible for refund delays or losses caused by events beyond our control, including:
∙Natural disasters
∙Weather disruptions
∙Political unrest
∙Pandemics
∙Government travel restrictions
∙Strikes

10. Amendment Charges

Changes to bookings such as:
∙Name correction
∙Date change
∙Destination modification
may attract amendment fees in addition to supplier charges.

11. Chargebacks and Payment Disputes

Customers are encouraged to contact our support team before initiating payment disputes or chargebacks. Fraudulent
chargebacks may result in account suspension.

12. Contact Us

For refund or cancellation requests, contact:
Travel Trivia​
Email: sales@traveltrivia.co.in​
Phone: +918826628546​
Address: Vatika Business Park, Sohna Road, Gurugram, Haryana 122002